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In this delightful animated programme A Complaint is a Gift we meet Complaint and join him on his … Read more

In the next few years Generation Y will constitute 38% of all employees. They are smart adaptabl… Read more

Every organisation has its customers.

They're the people who buy or rely on our products i… Read more

This training module gets the viewer to think about customer service complacency and putting t… Read more

Produced specifically for front-line public employees this practical training demonstrate… Read more

When poor service occurs in Healthcare even the newest or least trained employee can suddenly b… Read more

In any customer service role it is inevitable that there are going to be times when aggressive be… Read more

In any sort of customer service role it is inevitable that there are going to be times when diffic… Read more

Serena is concerned that the culture in the office lacks basic elements of respect. The i… Read more


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Cutting Edge Communication Series

Global Workforce Innovator Laura Goodrich, internationally recognized in change and the future of work has helped hundreds of organizations drive positive change with her book and film, Seeing Red Cars. Creating a Mindset for Change with Seeing Red Cars has Laura coaching you through the strategies you need to create an environment of positive change, both personally and professionally.

Creating a Mindset for Change is a self-contained process that spaces the learning over time. You start your learning by accessing a mindtrigger, a bite-sized lesson that is either a video, audio or written lesson that can be completed in 3 to 8 minutes. After you complete the lesson you are prompted to answer a self-reflection question to make the content personal to your work and life. The online coaching is designed to first lead you through the methodology and next to provide you with the needed tools for real change.

Creating a Mindset for Change
Start Seeing Red Cars and focus on what you DO want! We have 3 Online Learning Processes:
The Complete Package (For Leaders)

Everything that you need to lead intentionally and engage your team to create a collective mindset for change. (35 Mindtriggers)

The Personal Package (For Individuals)

If you want an online learning process for yourself or your team members, this is for you. (27 Mindtriggers)

The Starter Package (For Everyone)

The budget option (but still great). (13 MIndtriggers)

Video Art Essentials - LearnVX