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How to Connect in Healthcare in 90 Seconds or Less (16 minutes)

In healthcare as well as life the failure to build trust and rapport can be insurmountable while the rewards of a good first impression and positive connection are almost immeasurable. This engaging and motivational film will teach your team how to make a genuine connection with patients family members co-workers…everyone you meet.

Key Learning Points:

  • Choosing the right attitude – be welcoming empathetic curious and resourceful
  • Sending the right signals – with your face body and voice
  • Get them talking – investing in listening pays off in trust
  • Increase patient satisfaction
  • Strengthen co-worker relationships
  • Improve customer service
  • Raise productivity and fun at work


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Cutting Edge Communication Series

Global Workforce Innovator Laura Goodrich, internationally recognized in change and the future of work has helped hundreds of organizations drive positive change with her book and film, Seeing Red Cars. Creating a Mindset for Change with Seeing Red Cars has Laura coaching you through the strategies you need to create an environment of positive change, both personally and professionally.

Creating a Mindset for Change is a self-contained process that spaces the learning over time. You start your learning by accessing a mindtrigger, a bite-sized lesson that is either a video, audio or written lesson that can be completed in 3 to 8 minutes. After you complete the lesson you are prompted to answer a self-reflection question to make the content personal to your work and life. The online coaching is designed to first lead you through the methodology and next to provide you with the needed tools for real change.

Creating a Mindset for Change
Start Seeing Red Cars and focus on what you DO want! We have 3 Online Learning Processes:
The Complete Package (For Leaders)

Everything that you need to lead intentionally and engage your team to create a collective mindset for change. (35 Mindtriggers)

The Personal Package (For Individuals)

If you want an online learning process for yourself or your team members, this is for you. (27 Mindtriggers)

The Starter Package (For Everyone)

The budget option (but still great). (13 MIndtriggers)

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